How It Works
Welcome to From Me To You! We are delighted to help you create memorable gifting experiences. Here's a step-by-step guide on how our services work, from selecting your perfect gift to having it delivered with love.
1. Browse Our Collection
Explore our wide range of unique and delightful gifts perfect for any occasion. Our online store is categorized to help you find the perfect gift easily, whether it’s for a birthday, anniversary, or just because.
2. Select Your Gift
Once you’ve found the perfect gift, click on the item to view more details. If available, choose any customization options such as size, color, or personalization. Add the item to your cart by clicking the “Add to Cart” button.
3. Bundle and Package
After selecting your gift, you can enhance it with our bundling and packaging options. Choose from a variety of beautiful packaging styles, ribbons, and personalized messages to make your gift even more special.
4. Review Your Order
When you’ve finished shopping, click on the cart icon to review your order. Ensure all items, quantities, and customization options are correct. You can also enter any promo codes or gift certificates at this stage.
5. Checkout
Click the “Proceed to Checkout” button to start the checkout process. You will need to provide your billing information, delivery address, and preferred delivery date. Please note that we currently only deliver to addresses within Gauteng Province.
6. Payment
Select your preferred payment method from the options available. We accept major credit cards, debit cards, and other secure payment methods. Enter your payment details and complete your purchase by clicking the “Place Order” button.
7. Order Confirmation
After placing your order, you will receive an email confirmation with your order details. Please review this email to ensure all information is correct. If you notice any errors, contact our customer service team immediately.
8. Preparation and Delivery
Our dedicated team will carefully prepare, bundle, and package your gift with love and care. We will then arrange for delivery to your specified address within Gauteng Province. You will receive a notification once your gift is on its way.
9. Delivery
Your gift will be delivered to the recipient’s address on the specified date. We strive to ensure timely delivery, but please allow for some flexibility due to factors beyond our control, such as traffic or weather conditions.
10. Returns and Refunds
If the recipient receives a defective or damaged item, please contact us within 48 hours of delivery. Provide photographs and a description of the issue to our customer service team. We will arrange for a replacement or refund as per our Return and Refund Policy.
11. Customer Support
If you have any questions or need assistance at any stage of the process, our friendly customer service team is here to help. Contact us at:
From Me To You
sales@frommetoyou.co.za
0726542709
Thank you for choosing From Me To You for your gifting needs. We are committed to making your gifting experience seamless and filled with joy.
